Neiriz de la Cruz

Customer Support Agent (SaaS) at MarineTraffic

Neiriz de la Cruz has a diverse work experience that spans over several industries and roles. Starting in 2010, they worked as a Failure Analysis Technician II at P. IMES Corporation, where they were responsible for monitoring the production line and ensuring efficient and high-quality products. In 2017, they joined Conduent as a Customer Care Associate II, handling inbound and outbound call center activities related to healthcare services.

In 2021, Neiriz transitioned to Engoo, where they worked as an Online English Tutor, providing one-on-one lessons to students from various countries via online video services. They joined Diversey Philippines in 2022 as a Senior Customer Service Representative, managing orders for a chemical supplier with a focus on the food, hospitality, and healthcare industries.

Neiriz also worked at MarineTraffic in 2022 as a Customer Support Agent, assisting customers through various channels and using a ticketing system. Currently, they are employed at Kpler as a Customer Support Agent (SaaS), although specific details about their role and responsibilities are not provided.

From 2002 to 2004, Neiriz de la Cruz obtained a Diploma in Information Technology from STI College.

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Timeline

  • Customer Support Agent (SaaS)

    July, 2022 - present

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