The Customer Success and Onboarding team at Matera ensures a seamless transition for new clients by providing support and guidance from initial setup through ongoing usage. They focus on building strong customer relationships, addressing any concerns, and ensuring clients fully utilize Matera's platform to manage their buildings effectively.
Charles Bohé
Onboarding Enabler
Claire Pareja
Head Of Customer Success
Delphine Chicher
Team Lead - Business Ops (cust...
Eloria Venturi
Team Lead - Csm/account Manage...
Mélanie THIERY
Customer Care Team Lead
Raphaël Diehl Slinge...
Teamlead Onboarding & Customer...
Sophie Aulitzky
Team Lead Customer Success
Tiphaine Gouraud
Head Of Customer Onboarding