Melissa Parry's most recent work experience is as the Director of Customer Experience at MCE - Motion & Control Enterprises, LLC, a supplier of technical fluid power and automation products. Melissa started this role in February 2022 and is currently employed there.
Prior to their current position, Melissa worked at Verizon Connect from 2013 to 2022. During their time at Verizon Connect, they held various customer success management roles, including Senior Manager of Enterprise Customer Success, Manager of SMB Customer Success, Manager of Global Customer Success Enablement, and Customer Success Manager. Additionally, they served as a Team Lead for Fleet Optimization Consultants and started their career at Verizon Connect as a Fleet Optimization Consultant.
Melissa Parry obtained a Bachelor of Science degree in Elementary Education from Illinois State University, where they studied from 2005 to 2010. Prior to attending university, they obtained their High School Diploma from Barrington High School between 2001 and 2005. In addition to their formal education, Melissa has earned several certifications, including "Women Transforming Tech: Building Your Brand," "Managing Your Calendar for Peak Productivity," "Mindfulness Practices," "The Six Morning Habits of High Performers," "Smartsheet Essential Training," "Unconscious Bias," "Google Calendar Advanced Tips and Tricks," "Google Calendar Essential Training," and the "03 Standard Elementary Teaching" certification by the State of Illinois, all obtained at various times between 2010 and 2021.
February, 2022 - present
Senior Director - Customer Experience, Innovation & Engg. Enterprise Architecture at Honeywell
Senior Director - Customer Experience Delivery - Americas at Copperleaf
Director Customer Experience at Arvig
Director, Customer Experience & Advocacy at GoCardless
Director Customer Experience at ANSYS
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