Ndumiso Khuluse

Ndumiso Khuluse currently serves as a Real-Time Analyst at Merchants, where responsibilities include monitoring and analyzing operational systems to ensure optimal performance and timely issue resolution. Prior experience includes a role as a Real-Time Controller at CCI South Africa, focusing on dialer execution and compliance with business KPIs, along with experience as a Call Agent providing customer service to UK clients. Ndumiso Khuluse holds a degree in Customs Compliance and Freight Forwarding from SA Maritime and Transport College, completed in 2021.