Adam Heilgeist has extensive experience in IT coordination, system administration, and service desk support. In their current role as an IT Coordinator at Metro Storage LLC, Adam manages various IT tasks including incident response, Active Directory administration, and server configuration changes. Previously, while working at Mattersight Corporation, Adam held roles such as Systems Administrator and Senior IT Analyst, where Adam oversaw Microsoft Exchange administration, system security patching, and JIRA administration. At Siemens Information Services, Adam worked as a Server Engineer II and Incident Management Agent. Adam has a strong background in handling various IT systems and providing support to end-users.
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