Puneet Dua

Head Of Customer Experience at Middle East Broadcasting Center

Puneet Dua has extensive work experience in various companies and roles. Puneet started their career in 2000 as a Supervisor - Technical Support at Wipro Infotech Ltd. Puneet then joined Tata Teleservices in 2002 as a Senior Executive. In 2004, they became an Assistant Manager at Bharti Airtel Limited. Puneet continued to work at Bharti Airtel Limited and progressed to the role of Senior Manager in 2008 and later Deputy General Manager from 2010 to 2013. Puneet then joined IBM Daksh Business Process Services Pvt. Ltd as a Senior Manager from 2006 to 2008. Following that, they worked at MphasiS as an Associate Vice President from 2013 to 2014. Puneet then joined Samsung Electronics as the Head - Inbound and Non Voice Contact Center from 2014 to 2016. Puneet'smost recent role was as the Head Of Customer Experience at Middle East Broadcasting Center from 2016, with no specified end date.

Puneet Dua's education history starts in 1990 when they attended Nav Bharti School and earned their Secondary degree in English, Hindi, Economics, and Maths. Puneet then moved on to CBSE where they completed their Senior Secondary degree in General Insurance and Commerce in 1992. In 1993, Puneet attended Delhi University and graduated with a degree in Commerce in 1996. Following this, they enrolled at Aptech Computer Education from 1994 to 1997, where they obtained their MDSE degree in C, FoxPro, and Oracle. Finally, in 2009, Puneet Dua pursued an MBA in Project Management at Sikkim Manipal Institute of Technology, completing it in 2010.

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Timeline

  • Head Of Customer Experience

    September, 2016 - present

A panel showing how The Org can help with contacting the right person.