Heather Baine

Heather Baine has extensive experience in various customer service and management roles. Heather is currently the Director of Customer Service at MIR, where they oversee the customer service department. Prior to this, they were a Customer Service Manager at MIR for a brief period.

Before joining MIR, Baine worked at Sensient Colors as a Senior Customer Service Manager. In this role, they managed a 16-member team responsible for supply chain and order management functions for multiple business units.

Baine also served as a General Manager at Luxottica Group, where they coordinated retail sales, laboratory services, and physician services. Heather focused on driving the brand, developing their team, and achieving goals.

Earlier in their career, Baine worked at Williams Sonoma as a General Manager, leading strategic marketing initiatives and managing a team of employees. Heather also worked at Odds & Ends, starting as a part-time sales associate and progressing to become an Area Manager for multiple retail profit centers.

Overall, Baine has a strong background in customer service, management, and leadership roles in various industries.

Heather Baine has a Bachelor of Science degree in Business Administration and Marketing from Saint Louis University. Heather also attended Villa Duchesne, although the degree and field of study are not specified. Additionally, they have obtained multiple certifications from LinkedIn, including "Improve Communication Using Lean Thinking," "Aligning Customer Experience with Company Culture," "Coaching and Developing Employees," "Executive Leadership," "Ten Habits of Mentally Strong People," "Transitioning from Manager to Leader," "20 Habits of Executive Leadership," "How to Be More Strategic in Six Steps," "Nano Tips for Communicating with Confidence with Selena Rezvani," "Leading with Vision," "Strategic Thinking," "Coaching Employees through Difficult Situations," "How to Be an Effective Remote Manager," "How to Get (and Stay) On Top of Your Inbox," and "Management Excellence at Microsoft: Model, Coach, Care." The dates for these certifications range from August 2022 to April 2023.