Tim Dugan

Tim Dugan has a diverse and extensive work experience in the field of human resources and benefits administration. Tim most recently worked as the Senior Director of Benefits at Modivcare and as the Director of Benefits at Alorica. Prior to these positions, they served as the Senior Director of Global HR Benefits at SYKES, where they were responsible for designing and implementing health and welfare plans for over 16,000 US-based employees. Tim also worked at Invensys as the Regional Services Delivery Leader, Americas, overseeing HR service delivery and serving as the primary liaison to outsourced service providers. Tim gained experience in service delivery management at Aon Hewitt, where they led a team delivering health and welfare administrative services to multiple clients. Tim also held the position of Director of Benefits at WellCare Health Plans, Inc., where they managed the strategy, design, and administration of associate health and welfare plans. Tim began their career at Convergys Employee Care, where they were accountable for establishing and leading client relationships in a human resources business process outsourcing capacity. Earlier in their career, Tim worked at The Ritz-Carlton Hotel Company, L.L.C. as the Vice President of Human Resources Administration, overseeing payroll, employee health and welfare plans, and vendor relationships.

Tim Dugan has a Bachelor's degree in Business Administration with a specialization in HR Management from American InterContinental University. Tim also obtained an AAB in Business Administration from the University of Phoenix. Tim Dugan attended The Ritz-Carlton Hotel Company Leadership Institute, where they focused on delivering world-class customer experiences. In terms of additional certifications, they obtained a Group Benefits Associate (GBA) certification from the International Foundation of Employee Benefit Plans in 2018. The certification of Certified Plan Sponsor Professional (CPSP) was also obtained, but the year is not specified.