Agnelo Fernandes

Agnelo Fernandes has an extensive work experience spanning over several years. Agnelo currently holds the position of Escalation Manager at MongoDB, starting in January 2022. Prior to their current role, they worked at Ivanti as the Manager of Enterprise Technical Support from January 2016 to December 2021.

Before joining Ivanti, Agnelo Fernandes had a long tenure at MobileIron, where they held multiple roles. Agnelo started as a Premium+ Technical Support Engineer in January 2016 and was promoted to the role of Senior Premium+ Technical Support Engineer from January 2017 to December 2018. Subsequently, they served as a Team Lead from January 2019 to May 2021.

Agnelo Fernandes' career began at Crystal Solutions Ltd in 1995, where they served as an Assistant Manager until 1998. Agnelo then joined MicroWorld Technologies Inc as the AGM of Technical Support from September 1998 to December 2015. Prior to their role at Crystal Solutions Ltd, they worked as an Assistant Support Manager from July 1996 to August 1998.

Overall, Agnelo Fernandes has accumulated a wealth of experience in technical support, holding various managerial and leadership positions throughout their career.

Agnelo Fernandes has a diploma in Computer Science and Management from St. Xaviers Technical Institute. Agnelo also holds a Licentiate degree in Computer Hardware from Fr. Agnel's Technical Institute. In addition, they have obtained a certification in Management Skills for New Managers from the American Management Association in January 2020.