Ricky Essex

Ricky Essex has a wealth of experience in the financial services industry. Ricky currently works as Director of Customer Service Operations at Morses Club Limited, where they are responsible for improving customer service across various functions. Prior to this, Ricky served as an Associate Director of Operations at Shelby Finance Limited, where they played a key role in launching their online digital banking/lending product. Ricky also worked as the Head of Operations at Morses Club PLC, where they centralized administrative, collections, and sales activities. Ricky's career began at Welcome Financial Services Ltd, where they held various roles, including Head of Customer Relationship Centre and Head of Sales. Throughout their career, Ricky has focused on improving customer experience and streamlining operations.

Ricky Essex completed The Mini MBA - Business Leadership program at The University of Salford in 2023. Prior to that, Ricky attended The Paulet School, with no specified degree or field of study.