Amar Patel

Amar Patel is an accomplished Business Analyst with extensive experience in process improvement and customer impact analysis across various industries. Currently serving as a Business Analyst at IAG since July 2023, Amar specializes in refunds and remediation, conducting detailed investigations into customer impacts. Previously, as a Senior Business Analyst/Project Manager at Mosaic FSI, Amar led efforts to enhance operational processes, resulting in significant time savings and risk reduction. Notable past roles include Finance Business Analyst at Aurecon, Business Analyst at Snap Rentals, and analytical positions at NZ Transport Agency and Air New Zealand, all contributing to improved operational efficiencies and enhanced customer experiences. Amar holds an MBA and a Bachelor of Commerce from The University of Auckland, along with a National Certificate in Financial Services.