Iram Cook-Monie

Head of Customer Success at Mosaic Smart Data

Iram Cook-Monie has a diverse work experience spanning different industries and roles. Their most recent position is as the Head of Customer Success at Mosaic Smart Data, a FinTech company focused on analyzing transaction data in FICC markets. In this role, Iram works with financial institutions to improve client experience and increase market share.

Prior to this, Iram worked at Orbital Witness as the Leader of Customer Success, where they developed the Customer Success function and ensured positive outcomes for customers and the business. They also held the role of Customer Success Manager at Orbital Witness, contributing to the creation of a highly regarded product.

Iram previously worked at PatSnap, where they served as an Enterprise Sales Representative, building relationships with key clients and promoting the company's software solutions. They also worked as a Sales Development Representative at PatSnap.

Before joining PatSnap, Iram worked as a Project Manager at High Fliers Research Limited, specifically leading the Times Top 100 Graduate Employers project.

Overall, Iram Cook-Monie has a strong background in customer success, sales, and project management, with experience in both the technology and research sectors.

Iram Cook-Monie holds a Bachelor of Science degree in Biological Sciences with an emphasis in ARCS from Imperial College London. In addition to the degree, Iram has obtained several certifications, including Customer Success Leadership from Sales Impact Academy in July 2022, Capital Markets Immersion from Udemy in June 2022, Introduction to Capital Markets from Corporate Finance Institute® (CFI) in May 2022, Introduction to Environmental Law and Policy from Coursera Course Certificates in September 2016, and Agriculture, Economics and Nature from Coursera Course Certificates in August 2016.

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