Joshua Oliver

Joshua Oliver has a diverse range of work experience. Joshua started their career as an Operations Manager at 20twenty, an online bank. Joshua then worked as a Client Services Manager at Sanlam, where they launched a debit card facility and managed an inbound team in the call center. Joshua also held the role of Head of Customer Services at Yola.com, where they managed a call center catering to English and Brazilian Portuguese speaking countries. Later, they became a Senior Customer Service Manager at Wonga, a leading digital finance company. At Vincimus Investments, Joshua served as a General Manager, contributing to strategy development and customer experience innovation. Joshua then joined Voice Contact Solutions as the Head of Customer Service on a contract basis, responsible for end-to-end client service. Currently, Joshua is the Head of Customer & Business Support Operations at Mr D. Overall, Joshua has extensive experience in customer service and operations management.

Joshua Oliver has a background in Practical Management from Stellenbosch University. Joshua also attended Thistle Grove Secondary School from 1989 to 1993, although no specific degree or field of study was provided.