We are more than 17,000 members and 48 chapters strong - a membership dedicated to saving lives. We work every day on a single, yet vital, mission: providing an effective and accessible 9-1-1 service for North America. In short, we are a membership dedicated to making 9-1-1 and emergency communications work better, and measure our success in the lives that are saved by 9-1-1 each day.

Government

Health Care

Health Services

Law Enforcement

NENA: The 9-1-1 Association

Brian Fontes

Russ Palmer Cpe, Enp

Melanie Jones Rpl, Enp, Cpe, Cmcp

Katey Prell Rpl

Judith Díaz-Porto

Raymond Pheris Enp

Kate Pataran Enp

Jason Nettles Ms, Enp, Cmcp

Nancy Kolcan

April Heinze Enp, Cmcp

Laura Tucker

Vicki Pickett

Brandon Abley

The Leadership Team at NENA: The 9-1-1 Association is responsible for steering the strategic direction of the organization, ensuring effective implementation of policies, and fostering collaboration among chapters and members. This team oversees the enhancement of 9-1-1 services and emergency communications across North America, aiming to save lives by improving accessibility, technology integration, and operational efficiency.

Leadership Team

Education and Training

Leadership Team

About

Team members

Other teams at NENA: The 9-1-1 Association

Education and Training