Technical Support and Engineering

The Technical Support and Engineering team at NetApp is responsible for providing advanced technical assistance and engineering expertise to ensure the seamless operation of NetApp's products and services. This includes troubleshooting complex issues in cloud and data-centric environments, developing and maintaining the ServiceNow platform for efficient incident and project management, and creating comprehensive technical documentation. The team also focuses on designing secure cloud and application solutions, as well as optimizing virtualization technologies to support NetApp's robust data management solutions.