Salma Soliman

Salma Soliman has a diverse work experience, starting in 2014 with Orange Business Services. Salma began as an Incident Management Specialist and later transitioned into the role of Customer Service Manager. Salma worked in this position for a significant duration until August 2021. In September 2021, Salma joined NetWitness as a Service Account Manager, where they currently work.

Salma Soliman obtained a Bachelor's degree in Electrical, Electronics and Communications Engineering from Ain Shams University, where they studied from 2009 to 2014. Before that, from 1996 to 2009, they attended collège Dominicaines de la Notre Dame de la Delivrande, although no degree or field of study information is provided for this period.

Salma Soliman also obtained several additional certifications throughout their education and career. In 2014, they obtained an ITIL Foundation V3 certification from ITIL Certified. In 2016, they received the Cisco Certified Network Professional Routing and Switching (CCNP Routing and Switching) certification from Cisco. Furthermore, they obtained a Customer Success Leader certification from Pulse Academy by Gainsight in December 2022. Other certifications mentioned include various ITIL certifications, such as ITIL Continual Service Improvement (ITIL-CSI), ITIL Service Design (ITIL-SD), ITIL Service Operation, ITIL Service Strategy (ITIL-SS), ITIL Service Transition (ITIL-ST), and ITIL V4 Managing Professional Transition. However, the obtained month and year information for these certifications is not provided. Additionally, Salma Soliman obtained a certification as a commercial rainmaker from Learning Tree International, although specific details are not available.