Maria Jose Balbontin

Maria Jose Balbontin is a skilled professional with extensive experience in customer support and translation. Currently serving as a Technical Campaign Support Specialist at New/Mode since August 2019, Maria Jose previously held positions such as Account Manager at Travis CI and Enterprise Customer Advocate at Hootsuite, where Maria Jose transitioned from providing Spanish support to managing customer assistance across multiple service tiers. Early career experiences include roles at Solly's Bagelry, Different Drummer Films, and Canal 13, culminating in a strong foundation in customer service and translation. Maria Jose holds a Bachelor's Degree in Spanish Language and Literature from Universidad de Chile, along with various certifications in translation and web content development from institutions such as the University of Toronto and the Editors' Association of Canada.