Abigail Scott

Abigail Scott has a diverse work experience spanning multiple industries. Their most recent position is as a Growth Account Manager at Nextdoor, where they work with mid-market clients. Prior to that, they were an Account Manager at Nextdoor and achieved 142% of the pod goal for Q4 2022.

Before their role at Nextdoor, Abigail worked at Twitter as a Senior Account Manager and later as an Account Manager. In these roles, they managed a book of around 150 clients, focusing on maximizing their efficiency and understanding of Twitter Ads. Abigail also served as a lead Government and Causes partner within the SMB tier.

Abigail also has experience at Glassdoor as a Customer Success Specialist, where they enhanced service and value for over 6,000 small business clients. Abigail facilitated onboarding optimization calls, conducted business reviews, and acted as the voice of the customer to provide feedback for improvement. Abigail achieved or surpassed all key performance indicators for the pooled support team.

In addition, Abigail worked as a Lyft driver in their spare time from 2015 to 2019. Abigail also held roles at Indeed.com as a Customer Success Specialist and Search Quality Risk Analyst. At Hearst, they served as a Client Services Coordinator, and at the Space Needle, they worked as a Seasonal Admissions Agent. Earlier in their career, they held positions at J's Property Management, Chirpify, and Dreem Digital.

Overall, Abigail Scott has demonstrated their ability to excel in customer success, account management, and customer service roles across a range of industries. Abigail is skilled in building relationships, optimizing client experiences, and achieving or surpassing goals.

Abigail Scott attended Los Gatos High School, although the start and end year are not known. Following their high school education, they pursued a Bachelor of Applied Science (B.A.Sc.) degree in Communication, General at Portland State University from 2010 to 2012.