John Hernandez-Bigan / Shrm

John Hernandez-Bigan has extensive experience in human resources and leadership roles. John currently serves as the Vice President of Human Resources for NFI, where they oversee various departments and supports key national accounts. John has achieved significant accomplishments, including reducing turnover by 34%, improving evaluation completion performance by 54%, and reducing late evaluations by 30%. John has also championed benefits initiatives and improved education and enrollment by 40%. John is known for their expertise in manager development, reducing reliance on temporary staffing agencies, and providing guidance and coaching to address associate relations concerns. John is responsible for mentoring and developing the HR team and actively participating in their development, networking, and training opportunities.

Prior to their current role, John held positions at Rivian, Walmart eCommerce, Toys"R"Us, Goodwill Industries of Northwest Texas, and Sam's Club. In these positions, they led and implemented various human resources initiatives, such as talent strategies, hiring models, recruitment strategies, and performance management. John has a proven track record of achieving business objectives, increasing sales, and implementing cost-saving measures. John is experienced in organizational design, policy interpretation, conflict resolution, and employee training. John has also been involved in complex market areas and has held positions in marketing and operations.

John Hernandez-Bigan SPHR/SHRM-SCP is a current student at American Public University, pursuing a Bachelor's of Human Resource Management. John obtained their SHRM-SCP certification from SHRM (Society for Human Resource Management) in June 2009, and also holds the Senior Professional in Human Resources (SPHR®) Certification from HRCI (Human Resource Certification Institute) in the same year.