EG

Ethan Gould

Customer Experience Team Lead at NorthOne

Ethan Gould has a diverse work experience starting in 2014 as a Camp Counselor at Woodward Academy. From 2014 to 2015, they served as Chapter Vice President at BBYO. In 2017, they worked as an Intern at Spin Ultimate. In 2018, they were a Ticket Sales Intern at Greensboro Swarm. From 2016 to 2019, they held multiple roles at Elon University, including Front Desk Assistant at The Moseley Center and Phoenix Connect Operations Manager for Moseley Campus Center. In 2019, they worked as a Support Associate at Gather. From 2020 to 2021, they worked at Seamless.AI, starting as a Customer Success Support Specialist, then promoted to Team Lead in Customer Success Support, and later became a Customer Success Manager. Currently, they are with NorthOne since 2021 and is working as a Customer Care Specialist, followed by being promoted as a Customer Experience Team Lead in May 2022.

Ethan Gould completed their Bachelor of Science (BS) degree in Sports and Event Management from Elon University. Ethan attended the university from 2015 to 2019.

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Timeline

  • Customer Experience Team Lead

    May, 2022 - present

  • Customer Care Specialist

    December, 2021