Scott Chapman

Lead Experience/service Designer at NSW Department of Education

Scott Chapman has a diverse and extensive work experience in the field of design. Scott has worked as a Lead Service Designer for the NSW Department of Education, where they collaborated with various stakeholders and conducted research to implement design initiatives. Scott also worked as a Freelance User, Customer, Service, and Experience Designer for 94 Group, where they led design projects for different clients. Scott has also worked as a Service Designer for Digital.NSW, executing workshops and conducting interviews to drive digital design initiatives. Additionally, they served as a Lead Product Designer for Lab49, where they managed migration processes and created design assets. Scott has also held positions such as Lead Experience Designer at IAG, Service Designer at Service NSW, and CX/UX Experience Designer at UBank. Scott has experience in managing projects, conducting research, and facilitating design workshops. Scott started their career at Telstra as a Product Manager/UX and also worked as a Lead Experience UX/CX Consultant at SMS Management & Technology and a Producer/UX contractor at BT Financial Group.

Scott Chapman attended the University of Technology Sydney from 2005 to 2012. During this time, they studied various subjects including Online Marketing, Digital Production & Project Management, and Managing Digital Production. However, the information does not provide any details regarding the completion of a specific degree.

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