Priyanka Gupta

Priyanka Gupta is an accomplished product manager with extensive experience in leveraging technology to drive product development and customer engagement. Currently serving as a Product Manager at Observe.AI, Priyanka leads the Knowledge AI initiative to enhance real-time agent assistance through a Gen AI - RAG-based solution, securing significant annual recurring revenue from multiple clients. Previously at Whatfix, Priyanka managed the Auto Testing product, improving content management efficiency and conducting competitive analysis. Early career roles include significant contributions at Myntra Jabong, Al Manar International School, NetApp, and Huawei Technologies, where Priyanka demonstrated expertise in software engineering, project management, and educational instruction. Priyanka holds an MBA from the Indian Institute of Management, Calcutta, complemented by technical qualifications in Information Technology from the Indian Institute of Engineering Science and Technology (IIEST), Shibpur.