Hélène Delaître

Hélène Delaitre is an experienced professional specializing in customer care and e-commerce support within the premium and luxury markets, serving as General Manager and Country Executive Director at Odity since August 2008. Hélène manages 24/7 customer service operations for a portfolio of 20 premium brands, overseeing negotiations, PR communication, and service continuity during challenging circumstances. Hélène possesses expertise in general management, business development, quality KPI monitoring, and legal compliance. Prior experience includes roles at Les Grands Chais de France as a logistic coordinator and the Consulate of France in Miami as an assistant to the Trade Attaché. Hélène holds an MBA in International Business and advanced degrees in International Law from prestigious institutions.