I am a dedicated professional with a versatile background in various roles, including account sales representation, billing support, and customer service. I've honed my skills over the years, encompassing experiences as an information technology instructor, sales administrator, and outbound sales supervisor.
My journey has led me through diverse roles, from sales to a customer support executive, gaining comprehensive insights into the business landscape. As an online and inbound sales representative, I've consistently delivered results that meet and exceed expectations.
My dedication to professional development is reflected in my Lean Six Sigma White and Yellow Belt certifications, demonstrating my commitment to process improvement and operational excellence.
My skills include project management, B2B & B2C marketing, and proficiency in a variety of software tools, from Microsoft Office Suite and Adobe Creative Suite to AutoCAD, Lumion, and advanced programming and web development. I'm well-versed in multiple Content Management Systems, Digital Marketing, Social Media Management, and Customer Relationship Management Systems. My expertise extends to phone and email marketing platforms.
I take pride in my strong capacity to manage multiple projects with precision, adhering to strict timelines while staying true to brand identity and values.
November, 2023 - present
August, 2023
February, 2022
July, 2021