Craig Anderson

Craig Anderson has a diverse work experience in various roles and companies. Craig started their career at Berry Global, Inc., where they worked as a Group Lead, managing machine operations, employee safety, supply management, and on-time delivery. Craig then moved up to become the Operations Group Lead Trainer, where they developed a comprehensive training program and resources for Group Leads, resulting in improved efficiencies. After exceeding expectations in this role, they were promoted to Operations Supervisor, where they managed and oversaw the Slitting and Extrusion production process and implemented strategic management efforts that improved machine efficiency. In 2020, Craig joined Ohio Gratings, Inc. as a Sr. Project Manager, directing the day-to-day operations of a project management and engineering team. Craig recently transitioned to the role of Director of Experience, where they focus on improving the overall customer service experience and developing sustainable business practices through technology and ERP solutions.

Craig Anderson attended Medaille University from 2015 to 2018 and studied Business Administration and Management. Craig obtained several certifications from LinkedIn, including "Sales: Customer Success," "Stories Every Leader Should Tell," "Become a Sales Manager," "Customer Experience Leadership," "Sales Channel Management," "Sales Coaching," "Sales Forecasting," "Sales Performance Measurement and Reporting," "Identify Sales Growth Opportunities," "Measure Salesforce Effectiveness," "Sales Management Foundations," "Salesforce for Sales Managers," "Transitioning to Management for Salespeople," "Change Management Foundations," "Lean Technology Strategy: Economic Frameworks for Portfolio and Product Management," "Managing for Results," "5S Workplace Productivity," "A3 Problem Solving for Continuous Improvement," "Cert Prep: Scrum Master," and "Dealing with the Seven Deadly Wastes."