Rachel Doheny

Rachel Doheny is a senior account manager at On The Map. Prior to their current position, they worked as an account manager at Ultrapro Pest Protection from March 2017 to December 2021. During this job, they were responsible for onboarding new customers, managing current client accounts, maintaining working relationships, and overseeing office staff. Doheny was also in charge of recruiting, training new office employees, supervising employees, and scheduling call-backs and home services. In addition, they coordinated team meetings and team building, oversaw accounts receivable and account billing, reviewed and processed documentation including W9s, Business Registrations, COIs, and prepared reports. Furthermore, Doheny coordinated with marketing company to manage market strategies, tracked customer reviews, and updated social media content. Some of their key accomplishments include increasing residential sales and retention through running valuable promotions, decreasing outstanding balances through effective account management, and managing monthly income growth of approximately $100K. Doheny successfully achieved account growth of over 4 years and ran profit/loss statements.

Rachel Doheny has a Master of Business Administration from Montclair State University, a Bachelor’s Degree in Marketing from Rutgers University - Newark, and an Associate’s Degree in Liberal Arts and Sciences/Liberal Studies from Bergen Community College. Rachel also has certification from The National Society of Leadership and Success in FOUNDATIONS OF LEADERSHIP CERTIFICATE 2 and FOUNDATIONS OF LEADERSHIP CERTIFICATE 1. In addition, they are certified by Google in Google Ads Search Certification and Google Ads Display Certification. Finally, they have a QuickBooks Certification from Intuit QuickBooks Training by Real World Training.