Halina Cathrein

Halina Cathrein has had a varied work experience in the hospitality industry. Halina began their career in 2009 as a Guest Services employee with Santa Cruz Seaside Company. In 2014, they joined Carnival Cruise Line as a Guest Services Associate - Shipboard. In 2016, Halina moved to Holiday Inn Express as a Front Office Manager. In 2018, they joined Evolution Hospitality as a Front Office Manager and Assistant Front Office Manager. In 2019, Halina began working with Carmel Valley Ranch as an Assistant Front Office Manager. Most recently, in 2020, Halina joined Future Motion as a Customer Support Manager, where they created and streamlined onboarding for new hires, implemented new support software with Zendesk, improved customer response time within 24 hours, and increased employee metrics by 20%. Halina also has knowledge of G Suite and Slack, and other interfaces similar to POS, and assisted in the implementation of Quality Assurance for the Department.

Halina Cathrein holds a Bachelor's Degree in Business Administration from California State University, Monterey Bay and a Master's Degree in Business Administration from the same university.