Tristan Paul Vilchez

Tristan Paul Vilchez is an experienced professional in people operations, currently serving as the Director for People Operations at Poplar Homes since November 2016, where responsibilities include developing operational processes for customer service enhancement and managing leadership training programs. Previously, Tristan held roles at Teleperformance, where key contributions included initiating process improvement projects and analyzing behavioral trends to advance site performance. Earlier experience at Sutherland Global Services involved training and development, while initial career stages included operations supervision at NCCC Supermarket Inc. Tristan holds a Master of Public Administration from the University of Southeastern Philippines and a Bachelor of Arts from the University of Mindanao.