SB

Sherrie Beek

Senior Customer Success Manager at OPSWAT

Sherrie Beek has over 20 years of work experience in various roles. In their most recent position at OPSWAT, they serve as a Customer Success Manager since December 2021. Prior to that, from 2019 to 2021, they worked as a Practice Developer at Scotch Institute of Ear Nose & Throat, where they focused on problem-solving, process analysis, staff training, patient support, and social media updates. Sherrie also has experience as a Technical Account Manager at Careeverywhere from 2017 to 2019. Furthermore, they worked at IPG Photonics as an HR Training Specialist from 2016 to 2017 and as a Software Training and Technical Support Manager at etfile from 2014 to 2016. In their role at etfile, they managed training, provided technical support, developed training materials, conducted webinars, and maintained customer training cases. Prior to that, they worked as a Customer Service Specialist at Lampin Corp. from 2012 to 2014 and as an Account Manager at BrokerSuite from 2007 to 2012. Sherrie also gained experience as a Technical Software Training and Development Manager at Ardence from 2005 to 2007 and as a NuGenesis Technologies at Nugenesis Technologies from 2000 to 2005. Sherrie Beek's work experience demonstrates their expertise in customer service, technical training, account management, and process improvement.

Sherrie Beek holds a Bachelor's degree in Business Information Systems from the University of Massachusetts Dartmouth. In addition to their degree, they have obtained the OPSWAT MetaDefender Core Professional Certificate from OPSWAT Academy in May 2022. Further certifications from OPSWAT are also mentioned, although specific details such as the name and institution are not provided.

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Timeline

  • Senior Customer Success Manager

    January 1, 2024 - present

  • Customer Success Manager

    December, 2021