As a National Key Account Manager at Order Up! (also managing international accounts from the UK, NZ and others) in present I focus on the hotel and accommodation sector, developing and maintaining long-term relationships with strategic customers, and ensuring their requirements are met by our products and services. I have over two years of experience in this role, and over four years of experience as a Customer Success Manager, transforming customer engagement from a reactive to a proactive mindset.
With a background in Hospitality, I have a passion for delivering value and satisfaction to my clients, and for growing and renewing their accounts.
I have certification in Customer Success, Marketing & Training & Assessment.
I have delivered and assessed courses in Hospitality Management and Commercial Cookery at Front Cooking School for over four years. I am an advanced user of HubSpot, Monday, Zendesk, Click Up, Slack and familiar with many more.
July, 2021 - present
June, 2020
October, 2019
October, 2016