Melissa Collins

Melissa Collins began their work experience in 2006 as an Accounts Payable Lead at PetSmart, where they worked until 2013. From 2013 to 2014, they worked as an End User Support Specialist at the Arizona Department of Water Resources. In 2014, they joined J-Curve Technologies as a VoIP Technical Support Specialist. Later in the same year, they moved on to Orion Health as an Operations Service Desk Analyst, where they served as the primary point of contact for client faults, technical support, and enhancement requests. Their responsibilities included password resets, user account management, and onboarding new clients.

Melissa Collins obtained an Associate's degree in Network and System Administration/Administrator from ITT Technical Institute, where they studied from 2013 to 2014. In addition to their degree, Melissa has also obtained various certifications, including "Excel: Advanced Formulas and Functions," "The Top 10 Most Popular Courses among Business Professionals," "The Top 20 Most Popular Courses Among All Professionals," "Develop Your Strategic Planning Skills," "Ethics: Managing Real or Perceived Conflicts of Interest," "Learn to Control Your Attention," "Time Management Fundamentals," "Active Listening: The Secret to Effective Communication," "Developing Your Emotional Intelligence," "Effective Listening," "Good Vibes, Good Life (Blinkist Summary)," "How to Speak So People Want to Listen," "Increasing Confidence by Increasing Self-Awareness," "Master In-Demand Professional Soft Skills," "Mixtape: Learning Highlights for Better Productivity," "Communicating with Confidence," "Cybersecurity Foundations," "Excel Essential Training (Microsoft 365)," "Giving and Receiving Feedback," and "Mindful Working: 11 Ways to Improve How You Work." These certifications were obtained between February 2023 and July 2023 from LinkedIn.