Vincent Lichaa has an extensive background in customer service and operations management. With significant experience in companies such as Otodata Inc., TotalEnergies, Sears Canada, Rogers Communications Inc., and Michelin, Vincent has held various leadership roles such as Vice President Customer Experience, Customer Service Manager, Senior Operations Manager, Service Manager, Manager, Team Leader, and Customer Service Representative. Vincent has a proven track record of developing and implementing strategies to improve customer satisfaction, productivity, and achieving corporate objectives.
March, 2024 - present
May, 2022
Senior Vice President, Customer Experience at Fechheimer Brothers
Senior Vice President, Customer Experience at PayScale
Senior Vice President, Customer Experience at TeamWorx Security
Vice President, Customer Experience at Kathy Kuo Home
Vice President, Customer Experience at Nintex
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