Kellen Richter has extensive work experience in customer success and account management roles. Kellen is currently working at Outreach as a Lead Customer Success Engineer. Prior to this role, they were a Senior Customer Success Engineer and a Customer Success Engineer at the same company. Kellen also served as a Senior Customer Success Manager - Commercial at Outreach.
Before joining Outreach, Kellen Richter worked as a Traveler at The World in 2019.
Earlier in their career, they worked at Outreach as a Customer Success Manager - Commercial and a Customer Success Manager - Mid Market.
Their professional journey began at TEKsystems in 2013, where they started as a Technical Recruiter and later became an Account Manager - Network and Telecom Services. As an Account Manager at TEKsystems, they were responsible for maintaining and creating relationships with clients, as well as leading a team of recruiters. Kellen Richter also exceeded expected business results and received recognition for their performance as a Technical Recruiter.
Kellen Richter completed their Bachelor of Business Administration (B.B.A.) degree in Marketing with Professional Sales Emphasis from the University of Wisconsin-Eau Claire. Kellen attended the university from 2009 to 2013. In 2021, they obtained a certification as a Certified Administrator from Outreach.
May, 2023 - present
October, 2021
November, 2020
February, 2020
April, 2018
April, 2017