Jeeten Chapaner

Jeeten Chapaner has over 20 years of work experience in the IT industry. Theirmost recent roles include Software Configuration Team Manager (Algorithms) at Oxehealth since 2021 and Interim Major Incident Manager at Retail Merchant Services since 2021. From 2015 to 2021, they were Service Desk Manager at Graphnet Health, where they were responsible for leading the entire support function and providing high-level technical support. From 2011 to 2015, they were Support Team Supervisor / Team Lead at Oracle, where they provided ITIL based 3rd level application support. From 2010 to 2011, they were Senior Service Desk Analyst at Faccenda Group Ltd, and from 2008 to 2010, they were Application Software Developer / Service Desk Analyst at Brethertons Solicitors LLP. From 2007 to 2008, they were Service Desk Analyst at Eversheds, and from 2005 to 2007, they were Service Desk Analyst at Royal Bank of Scotland. From 2003 to 2005, they were Information Technology Support Manager at Chippy's Soft Furnishings, and from 2001 to 2003, they were Information Technology Support Manager at Halstead Brothers.

Jeeten Chapaner has a comprehensive educational background. Jeeten completed a BBusInf (Honors) in Business Informatics from the University of South Africa/Universiteit van Suid-Afrika between 2001 and 2004. Prior to that, they obtained a Bachelor of Commerce - BCom in Information Systems and Management from Rhodes University between 1996 and 1999. Jeeten also attended Christian Brothers College. In addition to their educational qualifications, Chapaner has obtained several certifications, including Agile with Atlassian Jira, Jira Confluence Fundamentals, Jira Fundamentals, Jira Service Management, Project Management with Prince2 and Prince2 Agile, IBM Introduction to Cloud Computing, NCFE Level 2 Certificate in Principles of Team Leading, Level 5 Diploma in Management and Leadership (QCF), SAFe 4.0 Practitioner, Certificate in Management & Leadership (Level 5), Award in Management & Leadership (Level 5), Introduction to People Management, ITIL Foundation (V3 - IT Service Management), Emergency First Aid at Work, and Newly Appointed Manager.