Elsa Aguirre

Elsa Aguirre is a seasoned professional in customer success and financial services, currently serving as a Sr. Principal Customer Success Manager at PagerDuty since June 2022. Prior to this role, Elsa was a Principal Customer Success Manager at Talkwalker, contributing to the optimization of communication efforts for over 1,000 brands and agencies. Previous experience includes serving as a Sr. Client Success Manager at Gartner, alongside roles in client and event management. Elsa's banking career began with Bank of America, where responsibilities evolved from Teller to Assistant Manager, followed by Assistant Branch Manager positions at Chase and Achieva Credit Union, demonstrating strong leadership and operational skills. Elsa holds a Bachelor of Science in Finance from Florida Gulf Coast University and an Associate of Arts in Business Administration from Florida SouthWestern State College.