Yuki Isono

Strategic Account Manager / Senior Customer Success Manager at Panopto

Yuki Isono has a diverse work experience in various industries. Starting in 2011, they worked as an Account Executive at Tokio Marine & Nichido Fire Insurance Co., Ltd., where they specialized in customizing cargo insurance products for automobile-related companies. In 2016, they interned as an Associate MBA Intern at REAPRA PTE. LTD., a venture capital firm that invests in talented entrepreneurs and companies. Yuki then joined Microsoft in 2017 as a Business Value (BV) consultant, a role they held until 2021. Their responsibilities included driving customer adoption and increasing Panopto usage across existing accounts in APAC and Japan as a Senior Customer Success Manager at Panopto, an all-in-one SaaS Video Content Management platform.

Yuki Isono's education history begins in 2006 at Sophia University, where they earned a Bachelor's degree in Liberal Arts. They then went on to pursue further education at the National University of Singapore from 2015 to 2016, where they obtained a Master's degree in Business. Continuing their academic journey, Yuki attended Yale University from 2016 to 2017 and completed a Master's degree in Advanced Management/Business Administration.

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Timeline

  • Strategic Account Manager / Senior Customer Success Manager

    September, 2021 - present