Johnny Phenglavong

Johnny Phenglavong has a diverse work experience that spans various industries and roles. Johnny'smost recent position was as a Technical Support Engineer 2 at Panther, starting in March 2023. Prior to that, they worked as a Technical Support Engineer at the same company from March 2022 to June 2023.

Before joining Panther, Johnny worked at Avanan, where they served as an Email Security Support Engineer 2 from June 2021 to March 2022. In this role, they were responsible for identifying and remediating mail flow issues and phishing/impersonation attacks. Johnny also resolved customer queries on new/existing features for a SaaS API-based inline email security product.

Johnny's previous experience includes working as a Failure Analysis Technician at Intuitive from July 2020 to June 2021, where they were involved in analyzing and troubleshooting failures in technical systems. Johnny also held the position of a DoD Cleared Security Officer at Allied Universal from January 2020 to June 2020, ensuring the security of DoD classified government data and technology.

Prior to that, Johnny worked at San Jose Water as an Information Systems Intern from June 2019 to November 2019, where they played a significant role in creating a mobile inspection form to automate processes and ensure OSHA safety requirements were met. Johnny also worked as a Software Engineer Intern at General Dynamics Mission Systems from May 2018 to August 2018, where they optimized runtime and added functionality to software programs.

In addition, Johnny has experience as a Shift Lead at Purple Kow, providing customer service and coordinating shift activities, and as a Meat Clerk at Safeway. Johnny also worked as a Math Tutor at Mt. Pleasant High School, preparing assignments and tutoring students in Algebra and Geometry.

Overall, Johnny Phenglavong's work experience showcases their versatility and ability to adapt to various roles and industries.

Johnny Phenglavong attended San Jose State University from 2015 to 2020, where they obtained a degree in Software Engineering. Johnny'sfield of study focused on Computer Software Engineering. Additionally, they obtained several certifications, including the KCS v6 Fundamentals Certification from The KCS Academy in June 2022. Prior to that, in May 2020, Johnny obtained certifications in Docker for Developers, Learning npm the Node Package Manager, and Node.js Essential Training, all from LinkedIn.