HA

Henrique Albuquerque

Customer Success Coordinator | Critical Care Squad at Pipefy

Henrique Albuquerque has a diverse work experience spanning multiple industries. Henrique is currently working as a Global Customer Success Manager at Pipefy since 2022, where they are responsible for scaling the portfolio. Prior to this role, they worked as a Global Customer Success Manager at Pipefy from January 2022 to August 2022, focusing on the LATAM & APAC regions.

In 2022, Henrique also served as an Ambassador at Human Skills Manifesto.

From 2019 to 2021, Henrique worked at AMCHAM-Brasil, starting as a Product & Services Analyst and later becoming the Product & Services Team Leader. In this role, they were co-responsible for the Products and Services area in the Curitiba and Joinville regions. Henrique handled event planning and execution, research and curation of content, committee management, financial control, and government relations.

Prior to this, Henrique gained experience in international relations at Invest Paraná in 2018 and worked as an Immigrant Consultant at HUSSEIN KS Immigration & Relocation from 2017 to 2018. Henrique also interned at Solvay as an Accounts Payable Intern in 2016 and at Hispanic Center Lehigh Valley as a Community Empowerment Intern in 2015.

Henrique Albuquerque pursued their education in a chronological manner. In 2013, they enrolled in UNICURITIBA and completed their Bachelor's degree in International Relations and Affairs in 2019. Alongside this, in 2015 and 2016, they attended Northampton Community College, where they also obtained a Bachelor's degree in International/Global Studies. In 2021, Henrique continued their academic journey at Unipaz São Paulo - Universidade Internacional da Paz, where they pursued an Especialização (Specialization) in Psicologia Transpessoal, completing it in 2022.

Links


Timeline

  • Customer Success Coordinator | Critical Care Squad

    April 1, 2024 - present

  • Customer Success Team Leader | Squad SMB

    April 1, 2023

  • Global Customer Success Manager Scale Portfólio

    August, 2022

  • Global Customer Success Manager Latam APAC

    January, 2022