Byanca Matias

Byanca Matias is an experienced professional in eCommerce and customer support, currently serving as a Tier 1 Theme Support Specialist at Pixel Union since November 2021. Byanca has a diverse background with roles such as Ecommerce Manager at Lifesong Milestones and Ecommerce Specialist at Viviamo! Inc. Previous experience includes working as an eCommerce Manager at Fitparts Enterprises and as a Shopify Guru at Shopify. Byanca began a career in customer service as a Customer Service Representative at Synchrony Financial and held a position as a Subject Matter Expert at Teleperformance. Byanca holds a degree in Communication Arts from the University of the East.