Ruiqi Li

Customer Success Manager at Plan A

Ruiqi Li has worked in various roles in the sustainability, research, and consulting industries since 2014. In 2015, they worked as a Research Assistant at DBS Bank. In 2014, they worked as an Assistant Consultant at Roland Berger, where they analyzed, monitored, and reported financial KPIs and ESG indicators of corporate clients and their competitors. In 2017, they worked as a Knowledge Management Intern at UNESCO-UNEVOC International Centre for Technical and Vocational Education and Training, where they engaged with donors to identify opportunities and organize events. Ruiqi also worked as a Research and Advocacy Intern at Médecins du Monde, where they created communication tools for target communities and implemented awareness campaigns. In 2018, they worked as a Trainee at OECD-OCDE, where they co-wrote a publication on effective humanitarian policy and built relationships with donors. Ruiqi also worked as a Research Assistant at Centre d'études et de recherches internationales (CERI) - Sciences Po/CNRS, where they coordinated project planning and monitoring in accordance with donor requirements. In 2020, they worked as an Analyst at 2° Investing Initiative, where they provided policy research expertise on aligning financial markets and regulations with the Paris Agreement goals. Ruiqi is currently working as a Customer Success Associate at Plan A, where they develop a vision and strategy for each customer managed by assessing each partner's strengths and weaknesses and assisting them in setting and achieving sustainability goals.

Ruiqi Li obtained a Bachelor's degree in Communication Sciences from Shanghai Jiao Tong University from 2012 to 2016. In 2015, they completed a Year Abroad at Columbia University, and in 2014 they completed a Year Abroad at National Chiao Tung University. In 2017, they began a Master's degree in Public Policy at Sciences Po, which they completed in 2020. Li has also obtained four additional certifications, including Customer Experience: Journey Mapping and Customer Success Management Fundamentals from LinkedIn in 2023, GHG Accounting from the World Bank Group in 2022, and Impact Measurement & Management for the SDGs from Duke University in 2021.

Links

Previous companies

DBS Bank logo
Médecins du Monde logo
CNRS logo

Timeline

  • Customer Success Manager

    March 1, 2023 - present

  • Customer Success Associate

    February, 2022