Chris Merced

Chris Merced has extensive work experience in various roles and industries.

At PlanSource, Chris worked as a Project Manager since August 2020, overseeing projects and managing resources. Prior to that, Chris served as an Account Associate, dedicated to premium clients, providing client relations, support, and handling escalations. Chris also worked as an HCM Client Service Specialist, focusing on human capital management and payroll administration, and providing client support.

Before joining PlanSource, Chris worked at Aon from 2009 to 2017. In this role, Chris was a Customer Service Team Manager, responsible for managing a team, performance management, and workforce management. Chris also had a role as a Customer Service Representative/Client Specialist, handling direct communication with large market clients and resolving escalated issues.

Chris's early work experience includes a position at Verizon from 2000 to 2007, where they worked as a Customer Service Representative. This role involved handling sales and service calls for Verizon products and services, including landline telephone service, cellular, and television.

Overall, Chris Merced has a strong background in project management, client support, and customer service, gained through their experience at PlanSource, Aon, and Verizon.

Chris Merced's education history includes attending Queensborough Community College of The City University of New York (CUNY) and Mohawk Valley Community College. Additionally, they attended Franklin K. Lane High School. No specific degree or field of study is provided for any of these educational experiences.