Mickelle Schrank has a diverse work experience spanning several years. Mickelle is currently working at Playvox as a Customer Adoption Manager since December 2021. Prior to this, from 2020 to 2021, they worked as a Customer Success Manager at Agyle Time. From 2016 to 2020, Mickelle was a Customer Service Manager at Apple Leisure Group. Before that, from 2006 to 2016, they held the position of Manager of Workforce Optimization at Kohl's, where they managed a team of 26 members and was responsible for forecasting, planning, and intraday analytics. Mickelle's early career includes a role as a Senior Business Analyst at Washington Mutual Home Loans, Inc. from 2003 to 2006.
Mickelle Schrank obtained a Bachelor's degree in Criminal Justice/Police Science from the University of Wisconsin-Milwaukee, where they studied from 1985 to 1990. Additionally, Mickelle Schrank also completed a certification in Workforce Management from Benchmark Portal. The specific dates of the certification program are not provided.
December, 2021 - present