Customize your care! If you’re eligible for Medicaid and need support, you may be able to stay home and hire your own caregivers, even friends or family! It’s a great option called self-directed care, and we’re here to make it happen for you.

Health Care

Insurance

PPL First

Vince Coppola

Vicente Armendariz

Bonnie Vaughn

Daniella Byrd

Lauren Rizzo

Santhosh N

Mary Ibrokhimova

Lakshmi Prasanna Y.

Deepika Sharma

Glenn A. Schroder

Samantha Kilmartin M.ed., Cssgb

John Vowell

Lokendra Singh Chouhan

Alexander Kurochkin

Jennifer Boehm

Andi Trebicka

Triptjot Gill

Nadezhda Atanasova

Mark Herman

Kamal Thapaliya

Sharon Ngunu

Shaletta Giles

Rebecca W.

Paula Martini

Nicole Farrell

Nicholas Mobassaleh

Madeline P.

Laura White

Kelly Stevenson

Dene Shogeke

Alexandra Kellogg

Grace Breiten

Destiney C.

Crystal Miller

Claire Thoelecke

Channell T.

Pspo I Jack Fitzgerald

Tara Himmel

Mark Altieri

Lavanya Challa

Patty Byrnes

Deborah Drexler

Sumit Murgai

Krystal Than

Maria Perrin

Sherwin Krug

Lisa Mellors-Batch

Carol Ruggeri Salvo

Veronica Homsey

The Operations and Process Improvement team at PPL First is dedicated to enhancing the efficiency and effectiveness of service delivery in self-directed care. They analyze and optimize business processes, ensure compliance with quality standards, and implement innovative solutions to improve customer experience. By collaborating across various functions, this team aims to streamline operations and support caregivers and Medicaid recipients in accessing tailored care options seamlessly.

Operations and Process Improvement

Support Services

Engineering and Technology

Finance and Accounting

Operations and Process Improvement

About

Team members

Other teams at PPL First

Support Services

Engineering and Technology

Finance and Accounting