The Operations and Support team at PRA Group is responsible for streamlining internal processes and enhancing client interactions to drive efficiency across global operations. This team focuses on optimizing business development strategies, managing contact center performance, overseeing utility acquisitions, and ensuring high-quality customer service. Additionally, they handle facilities management, payroll, and quality assurance to support the company's mission of effectively recovering assets for creditors.
Angela Reilly
Head Of Facilities & Admin
Beth H.
Vice President, Insolvency Ope...
Jennifer Scott
Director, Benefits And Payroll
Jitesh Ramani
Senior Quality Assurance Manag...
Joel Lewis
Vice President - Utility Acqui...
Melissa Roomsburg
Vice President, Business Devel...
Mike Goode
Senior Manager
Sean Garrett
Vice President Contact Centers
Steve Macke
Global Operations Officer
Vikki Wilkins
Head Of Customer Services UK