Operations and Customer Support
About
The Operations and Customer Support team at PRA Group is responsible for ensuring efficient processing and management of loan recovery operations while delivering exceptional service to clients and consumers. They focus on optimizing collection strategies, enhancing customer experiences, and providing technical support, all aimed at maximizing recovery rates and maintaining robust relationships with stakeholders in the financial services industry.
Team members
Carissa Rae
Head Of UK Core Operations
Craig Dewey
Senior Vice President - Operat...
Eleanor Bates
Customer Support Team Manager
Gareth Hawthorn
Customer Support Team Manager
Gina Strengelsrud
Head Of Collections
James Dickson
Vice President Operations
John Meikle
Technical Dialler Manager
Katherine Blosser
Vice President Operations
Mote Kite
Collections Team Leader
Stuart Aikman
Head Of Customer (uk)
Tony Green
Vice President, Americas Busin...
Ursula McNeill-Giles
Customer Solutions Manager
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