Maria Rubina Felix

Maria Rubina Felix has a diverse work experience in the field of human resources. Maria Rubina is currently working as the Director of Human Resources at Practically, a position they have held since November 2020. Prior to this role, they served as the Human Resources Manager at the same company from June 2018 to November 2020.

Before joining Practically, Maria worked at Lumeris India Pvt. Ltd. as an Assistant Manager in Human Resources from November 2010 to January 2017. In this position, they were responsible for technology recruitment for India hiring and managed the complete recruitment lifecycle. Maria Rubina also oversaw employee lifecycle processes and ensured compliance with organizational policies and legal requirements.

Maria's earlier experiences include working as a Customer Relation Advisor at Hutchsion 3 Global Services (H3GS) from May 2009 to April 2010, where they provided customer service support for an Australian telecom company. Maria Rubina also generated performance reports and conducted root cause analysis on client retention, customer satisfaction, and agent performance.

In their role as a Career Consultant at Teamlease from April 2008 to November 2008, Maria sourced and screened candidates for various IT and BPO positions. Maria Rubina gained expertise in recruitment processes and analyzed position requirements to assess candidate profiles.

Maria also worked as an HR Consultant in IT Recruitments at Value Consulting from May 2007 to April 2008. In this role, they managed the entire recruitment life cycle, sourced candidates through various channels, and maintained a prospective database.

Maria Rubina'searliest experience was as a Senior Technical Support Associate at Accenture from March 2005 to April 2007. Maria Rubina provided technical support for DSL internet connectivity and AT&T software solutions. Maria Rubina diagnosed and resolved network issues, performed line tests, and administered accounts for US-based customers.

Maria Rubina Felix obtained a Bachelor of Science (B.Sc.) in Information Technology from Maharaja Institute of Information Technology, where they studied from 2001 to 2004. Following that, they pursued a Master of Business Administration (MBA) with a specialization in Human Resources at Sikkim Manipal Institute of Technology - SMU, completing the program from 2007 to 2009.