Group Director, Digital Experience

About The Role

The Group Director, Digital Experience leads the creation, strategy, and delivery of multiple system design efforts, while maximizing growth for individuals on project teams. You will understand the needs of our clients and their customers, and translate those needs into clear, actionable, design system strategies. You’ll define the conceptual direction for projects and collaborate across disciplines to ensure the delivery of compelling and usable digital experiences. You will be a visible leader in the creation of an inspirational culture, one that is built around the celebration of creativity, user-centricity, and diversity. You’ll powerfully and simply communicate principles and methods in experience and system design disciplines and have a strong command of related disciplines, including available research methodologies.  

Your Day to Day

• Owning the organization and facilitation of meetings and workshops that align with project phase and client goals; you should be confident with a large variety of methods and project executive presence 
• You are a Player/Coach; leading cross-functional teams while participating in project work and driving sales efforts.  
• You're comfortable troubleshooting and deftly solving urgent issues 
• Establishing and selling a vision and a strong point of view during the new business process as well as throughout client engagements 
• Building strong relationships with clients and Partners through honesty and transparency 
• Using data, best practices, and intuition to create compelling strategies 
• Identifying opportunity areas and driving change and improvements within Prophet 
• Ensuring that associates have a clear growth path; identifying training, connections, and projects that enable that growth 
• Driving an inclusive and respectful environment internally and in client interactions 
• Setting a vision in ambiguous environments; creating clarity out of ambiguity for the team 

What You Bring

• Prophet’s Experience community is growing, and exposure to new clients and industries is frequent. This position includes advocacy for the Prophet Experience team. You’ll lead new business efforts in partnership with Partners and engagement team and seek to pull individuals in as relevant to inform proposals.

• Success requires exceptional creative vision and narrative skill, combined with fluency in modern design techniques and strategies. This position requires a balance of strategic thinking, business sensibility, aesthetic vision, and user empathy.

• 12+ years of experience in digital design with 4 of those years in a leadership position. 

• A portfolio that reflects your design experience and leadership 

• Experience working in a consulting environment or exposure to a variety of industries: financial services, ecommerce, technology for example