Emilija Nedelkovska

Emilija Nedelkovska is a seasoned professional in service delivery management, currently serving as Senior Service Delivery Manager at Qinshift since September 2023. Prior to this role, Emilija held multiple positions at Seavus from October 2017 to October 2023, including Senior Service Delivery Manager, Service Delivery Manager, Project Manager, and Project Lead. Emilija's earlier experience at TeleTech from February 2015 to October 2017 involved leading a team of over 20 agents across two countries, managing performance, conducting trainings, and overseeing project analysis. Emilija's educational background includes a Master's degree in Language Sciences with a focus on Italian Studies and a Bachelor's degree in Language Interpretation and Translation from Ss Cyril and Methodus University in Skopje.