Malin Brorell

Customer Success Manager at Quickchannel

Malin Brorell has a diverse work experience spanning various industries and roles. Malin started their career at UC AB as a Customer Service Advisor, where they handled customer queries and provided assistance in both Swedish and English. Malin then worked at SEB, Skandinaviska Enskilda Banken, as an Insurance Administrator, gaining valuable insights in banking and finance. Following this, they joined Stockholm Globe Arenas as a Conference Hostess.

Malin later became a Junior Settlement Specialist at Handelsbanken Capital Markets, where they managed cross-border payments and communication with local and international banks. Malin then transitioned to Avanade as an HR and Marketing Coordinator, where they coordinated events, created presentations, and represented the company externally.

In 2019, Malin joined PIHR as a Customer Experience Manager, responsible for managing customer relations, creating contracts, and facilitating sign-offs. Malin'smost recent role is as a Customer Success Manager at Quickchannel AB, a SaaS-company specializing in mobile content creation. Malin is responsible for both Swedish and international customers in the public and private sectors.

Throughout their career, Malin has demonstrated strong customer service skills, administrative abilities, and a proactive approach to problem-solving.

Malin Brorell's education history is as follows:

In 2019, Malin attended Lund University and completed 15 units in Labor Law.

In 2018, Malin studied at Stockholm University, completing 7.5 units in Project Management.

In 2016, Malin participated in a Study Abroad program at Santa Barbara City College, focusing on Business, Management, and Marketing.

From 2012 to 2014, Malin attended Fredrika Bremer Gymnasium and obtained a Studentexamen degree in the Social Science program.

In 2011, Malin studied at Kärrtorps Gymnasium, specializing in the Social Science program with a focus on media, information, and communication.

Additionally, Malin has obtained two additional certifications: the Customer Success Manager Program from Impact Academy Customer Success in February 2022, and "Lönsamma kundrelationer" from Företagsakademin in June 2021.

Links

Previous companies

SEB logo
Handelsbanken logo
Pihr - Pay Equity Software logo
Avanade logo

Org chart

Timeline

  • Customer Success Manager

    March, 2021 - present