Marco Antonio Jimenez Gonzalez

Marco Antonio Jimenez Gonzalez has a strong background in operations and management, with extensive experience in the call center and customer service industry. Marco Antonio is currently serving as the Centre Head for QX Global Group in Mexico, where they are responsible for leading the Guadalajara Operations. Prior to this, they worked as the Vice President of Operations at Newtech, S.R.L. and held various roles at Alorica, including Director of Site Operations and Assistant Director of Operations. Marco Antonio also served as an Operations Manager at West Corporation and Teleperformance Mexico. Marco's expertise lies in managing daily operations, developing teams, and delivering KPIs for clients.

From 2003 to 2004, Marco Antonio Jimenez Gonzalez attended Tecnológico de Monterrey, where they pursued a Bachelor of Business Administration (BBA) degree with a specialization in Finance, General.